For Court Reservations: There is a 24 hour call-in cancellation/reschedule policy for court reservations. If cancelled with 24 hours notice you will receive a credit to your account. No credits will be given if cancelled or rescheduled with less than 24 hours notice. Look under “My Reservations” in CourtReserve, find the date and time, click on it, and “Cancel Reservation” will be one of your options.
For Open Play: You may cancel 24 hours in advance of the start of open play. Look under “My Events” in CourtReserve, find the date and time of your registration, click on it, and “Cancel Registration” should be one of your options.
For Private Lessons, Clinics & Camps: There is a 24 hour call-in cancellation/reschedule policy for lessons. If cancelled with 24 hours notice you will receive a credit to your account. No credits will be given if cancelled or rescheduled with less than 24 hours notice.
All refunds will be credited to your account as a balance credit.
Refunds are processed within 2-3 business days.
You are able to edit your court reservation in CourtReserve – go to My Reservations in the app, click on your reservation, and you can edit the date and the time from there!
You will receive your entrance code via email as soon as you reserve a court. The code will be activated for use 15 minutes prior to your scheduled reservation and remain valid through the end of your reserved time. It can be used more than once during your reservation (in case you forgot something in your car, for example). It will be valid for an additional 15 minutes after your session has expired.
Yes. We offer court reservations for both club members and Non-Members reservations can be made in advance through our website or by using the CourtReserve app.
Pioneer Members: 14 Days In Advance
Outlaw Members: 10 Days In Advance
House Members: 5 Days In Advance
Non-Members: 48 Hours In Advance
We are open 18 hours a day from 5am-11pm. You can make a reservation and access the facility with a code at any time.
Yes, please visit: www.pickleballhideout.com/memberships for more details
No. Non-Members do not pay a recurring membership fee–they’re simply pay-as-you-play members. We welcome players of all levels and backgrounds, and offer both drop-in sessions and court reservations to guests. Simply click on Reserve a Court. You will be required to register and sign our court waivers if you haven’t previously done so. It doesn’t cost anything to register.
Yes! We will be hosting skill level tournaments through out the year. Check out our upcoming events and sign up for emails.
You can bring small snacks and beverages. Only water is allowed on the courts. Groups are only allowed to bring food if they are renting out the entire facility.
No, unfortunately we do not want to get into food service, as we have lots of great restaurants nearby.
Yes, we would love to host your event! Please contact us for availability & pricing.
There are restrooms but no showers. We do not have lockers, but we do have benches and an open Lobby area so you can keep an eye on your things. Since there is limited staff, you are encouraged to keep valuables in-sight. Our facility only allows access to customers signed up to play for their specific allotted time.
Unfortunately, there isn’t a pro-shop available. We encourage you to go to: www.pickleballcentral.com for all your pickleball needs.
Yes & No. Pickleball Hideout DOES have loaner paddles available to you, however, it’s encouraged to bring your own. Balls are not supplied. You do need good tennis shoes that are appropriate for playing (athletic/tennis/running shoes) for safe play. Water bottles and sweat towels are helpful, too. Black soled running shoes are not allowed.
“Open Play” is a regularly-scheduled, organized event where players can show up to play without a partner. Players rotate in and out to mix/match with others of similar skill levels, creating a fun, dynamic, and social environment. “Open Play” sessions are scheduled multiple times a week to give players a chance to meet other players and experience the social side of pickleball. If you do not want to play with different partners throughout the evening, and prefer to stay with your group, you should reserve a court instead. The term “Open Play” implies no court reservation required, however pre-registering is required to make sure you get a spot.
Yes. Based on your membership, you’ll be able to reserve the court as much as 14 days in advance. This is highly encouraged as outside weather is not a factor inside. Court rentals are 1st come, 1st serve for our 6 courts.
Yes! Please contact one of our pros directly to schedule your lesson.
Our court calendar will be available online through our website at all times. You may also login to your player portal and search court reservations through the court reserve app.
Yes. All players need to have either an active membership or pay as a non-member to receive a valid entrance code. Observers who do not play are allowed without a fee. As agreed in the Terms of Use and posted at the facility, a violation fee will be charged to the account of anyone granting access to another player without a valid entrance code–also known as piggybacking, which is not allowed.
